Managed Service
The average cost of personnel operating IT systems is increasing, especially in recent years. With an average salary of about 1200 USD to 2000 USD per month, you can only have one IT staff with skills in certain fields, but cannot cover the entire system including: hardware knowledge server, familiar with each type of operating system (OS), configure the network at the most optimal level, analyze the database to find bottlenecks, application analytics, understand the problems that businesses encountered to solve the problem and optimize monthly operating costs for the company.
Pricing
Basic
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OS Support
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VPS/Server
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Install OS
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Network configuration
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Security configuration forVPS/Server
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Installing the software
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To switch domain names and DNS
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We've monitored the system 24/7: Standard(*)
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Network monitoringr
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Announcement of a crash
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Deal with the malfuntion: Reactive (*)
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Backup configuration
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Restore data
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SSL Certificate configuration
Professional
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OS Support
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VPS/Server
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Install OS
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Network configuration
-
Security configuration forVPS/Server
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Installing the software
-
To switch domain names and DNS
-
We've monitored the system 24/7: Standard(*)
-
Network monitoringr
-
Announcement of a crash
-
Deal with the malfuntion: Reactive (*)
-
Backup configuration
-
Restore data
-
SSL Certificate configuration
Advanced
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OS Support
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VPS/Server
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Install OS
-
Network configuration
-
Security configuration forVPS/Server
-
Installing the software
-
To switch domain names and DNS
-
We've monitored the system 24/7: Ultimate(*)
-
Network monitoringr
-
Announcement of a crash
-
Deal with the malfuntion: Proactive (*)
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Backup configuration
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Restore data
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SSL Certificate configuration
1. Backup data
2. Reinstall VPS
3. Restore data
The cost for the above 3 things will be calculated according to the price list below. After your system has been cleaned and safe, you can use the monthly administration service as above.
Specifications
vHost will send a questionnaire with information requesting installation information from the customer such as: OS, Version, Partition disk…
Redirect and optimize the network from WAN to LAN to optimize transmission line connection.
Configure and update the antivirus for the server. Configure to prevent viruses, trojans and spam emails on the server. Configure firewall rules for the server to accept only valid connections. Switch Remote Desktop/SSH access port from default port to another port. Turn off the root account that has direct access to the system. Optimize and tweak the operating system.
vHost only supports installation of popular control panels such as: cPanel, DirectAdmin, CloudLinux, Plesk, LiteSpeed Web Server and some caching software such as: LSCache, Redis and Varnish. For other software, you need to submit a ticket for vHost to review and make a decision to support or not to support.
vHost only supports data transfer for servers using one of the following control panels: Plesk, DirectAdmin, cPanel.
vHost will configure backup in case you use our independent backup service. We do not support configuring backup on the local VPS/Server itself.
vHost will support you to restore all data or a part of data such as source code or database on the server to the time points that can be provided based on the existing backup.
Standard:
- Monitor server hardware status.
- Monitor storage system status.
- Monitor network system status
- Monitor virtualized system status.
Ultimate:
- Includes Standard level features.
- Monitor server uptime status.
- Monitor server performance including: disk usage, disk inode, memory, total process, zombie process, swap, logged user, CPU.
- Monitor the database service status on the server.
- Monitor packet loss status.
- Email service status monitoring (SMPT/IMAP/POP3).
- Routine rootkit scan daily
- Scan for malware periodically every day.
Reactive: vHost only supports as soon as it receives a request from you through a ticket
Proactive: vHost proactively detects problems, handles problems, and reports problems to customers immediately after processing, with specific causes and remedies.
Service price list on request
| Describe | VPS | SEVER |
|---|---|---|
| Reinstall the operating system | Free for existing templates. Custom ISO $25.00/time. | Free for templ $25.00/month (free if requested within 24 hours of Server handover)ates available. Custom ISO $25.00/month |
| Install control panel (customers are responsible for licensing costs) | $75.00/time | $75.00/time |
| Support to check resources of VPS/Server | Free | $25.00/time |
| Support system-related error checking (excluding source code) | $75.00/time and not over 1 hourr (From the next hour, it costs $75.00/hour) | $75.00/time and not over 1 hourr (From the next hour, it costs $75.00/hour) |
| Backup database | $50.00/time | $50.00/time |
| Backup source code | $50.00/time | $50.00/time |
| Restore source code or database | $50.00/time | $50.00/time |
| Configure and customize the parameters of the webserver or PHP library | Please send inquiry and specify the job for a quote | $50.00/time |
| NoVNC / KVM Console | Free | Free |
| Install and configure the CSF firewall | $75.00/time | $75.00/time |
| Orther softwares | Please send inquiry and specify the job for a quote | Please send inquiry and specify the job for a quote |
